Student, sometimes customer: When is education a business transaction?
Sep. 26, 2016Whether it was due to a class discussion on the “student as customer” debate or a fellow columnist’s musings on Rate My Professors or simply my own preoccupation with funding graduate school, my mind keeps coming back to the ways in which higher education and the market economy intersect. Over the past few years, higher education has been increasingly characterized as a business transaction in which the student is the customer “purchasing” a degree and entrance into the job market. It seems innocuous enough, treating college students as valued customers, but despite the increased bargaining power this conceptual shift gives us, it undeniably warps the way we approach our education.